By electronically agreeing to these terms, you are (a) agreeing to the payment service features provided in the Aaron’s Mobile App and Aaron’s checkout application (collectively, the “App”), or aarons.com or MyAccount.Aarons.com websites (“Online”), via an Aaron’s in-store kiosk, or orally over the telephone or in person, (b) you are also authorizing either Aaron’s, LLC, or if applicable, an independently owned and operated Aaron’s franchise business and, as applicable, each of their respective successors, assigns, agents and service providers (“Aaron’s”) to initiate a payment using the account information you provided to pay any amount(s) you may owe Aaron’s under your lease agreement(s) and Aaron’s Club membership (if applicable) as stated below. These terms are in addition to and not in lieu of any other agreements with Aaron’s. This agreement is applicable to each of the programs below, which are offered by Aaron’s, and subject to the additional conditions set forth for each program. Any changes to these terms will be posted Online. In these Payment Terms, the words “you” and “your” refer to each person agreeing to these terms. Stored Payment Information: By entering and storing credit card, debit card or other permitted payment information, including any substitute account information you or your financial institution later provide, (collectively, “Payment Information”) in the App or Online, you authorize Aaron’s to securely store your Payment Information for any present or future payments made for Aaron’s products and services. Solely by storing your Payment Information, you are not enrolling in any recurring payment programs, and you are still responsible for normal payments set forth in any lease agreement(s) or Club memberships (if applicable) that you have with Aaron’s. Using Payment Information; Modifications/Combine Payments; Authorization for Payments for Fees and Charges: By storing Payment Information in the App or Online and subsequently selecting one-time or recurring payments using the Payment Information, you authorize Aaron’s to (a) initiate a debit card payment, or (b) charge your specified credit card, as applicable. The amounts and dates of any payment will be specified on the payment information screen shown during the One-Time Payment process, subject to the One-Time Payment section below, or when setting up EZPay, subject to the EZPay section below, both options subject to conditions of the Payment Date section below. If the amount of a payment requested (for a One-Time Payment) or authorized (for EZPay Payments) exceeds the outstanding balance due to Aaron’s or the Early Pay-Out amount required to achieve ownership of your merchandise, Aaron’s may reduce the amount debited to equal an appropriate balance. In addition, you authorize Aaron’s to credit your specified Payment Information in the appropriate amount for any refunds or other billing adjustments. Instead of or in addition to any payments described herein, you authorize Aaron’s to initiate payments using the Payment Information for any amount and on any date that you subsequently direct by phone, email or other method Aaron’s makes available. You authorize Aaron’s to combine multiple payments that Aaron’s may be initiating on the same day using the Payment Information into a single payment. You further authorize Aaron’s to initiate a separate payment using your Payment Information for any fee or charge due under your lease agreement(s) and Aaron’s Club membership (if applicable). Declined Payments: If a One-Time Payment or EZPay Payment made using the Payment Information is declined by the issuer, Aaron’s may attempt to reinitiate the payment as many times as permitted by applicable credit card network rules. Aaron’s may also attempt to reinitiate payments made using a debit card. However, you agree that Aaron’s is under no obligation to reinitiate any declined payment attempts. You understand that your financial institution may impose fees in connection with rejected payments, and you agree that Aaron’s does not have any liability to you for such fees. If you know that a payment will be rejected by your financial institution (e.g., because there is not enough money in your account), you should contact Aaron’s so that alternate arrangements can be made. Payment Date: If your payment date falls on a weekend or holiday, you authorize Aaron’s to initiate a payment using the Payment Information on the prior business day (for purposes of this agreement, our business days are Monday through Friday, excluding holidays). Privacy: Payment Information as well as any electronic payment made in or through the App or Online is subject to the Aaron’s Privacy Policy Debit Cards: If you use a debit card as your method of payment, Aaron’s may process your payment(s) over the STAR, Pulse, NYCE or ACCEL networks (or another network, other than the primary network brand indicated on your card). You agree to be bound by any rules your financial institution requires for debit transactions or that your debit card or credit card issuer requires for debit card or credit card transactions. Limitation of Liability: NEITHER AARON’S, LLC NOR ANY APPLICABLE INDEPENDENTLY OWNED AND OPERATED AARON’S FRANCHISE BUSINESS, WILL BEAR ANY LIABILITY OR RESPONSIBILITY FOR ANY LOSSES OF ANY KIND THAT YOU MAY INCUR AS A RESULT OF AN ERRONEOUS AMOUNT DUE, ANY DELAY IN THE ACTUAL DATE ON WHICH YOUR ACCOUNT IS DEBITED, YOUR FAILURE TO PROVIDE ACCURATE AND/OR VALID PAYMENT INFORMATION, ANY CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL. Changes: As permitted by applicable law, Aaron’s reserves the right to change these terms and conditions at any time. Notice of any such change may be given on or with your receipt or by other methods, including, but not limited to email. Electronic Communications: You consent to receive an electronic confirmation of any payment made through the App or Online (i) to the email address you have provided to Aaron’s or (ii) by push notification through the App to your phone. Aaron’s may, in its sole discretion, elect to send paper confirmation. Errors: In the event that Aaron’s makes an error in processing a payment using the Payment Information, you authorize Aaron’s to correct the error by initiating an electronic credit or debit to the Payment Information in the amount of such error on or after the date such error occurs. You authorize Aaron’s to verify the Payment Information that you have provided. If you make a typographical or similar error in providing the Payment Information, you authorize Aaron’s to correct the error. Contacting Aaron’s: If you wish to contact Aaron’s about any electronic payment or this agreement, write or call Aaron’s as follows:
Aaron’s, LLC
Attn: Electronic Payments Department
400 Galleria Parkway SE, Suite 300
Atlanta, GA 30339
Assignment: Aaron’s has the right to assign this agreement to a subsidiary, franchise business, or affiliate company at any time, in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) of all or part of Aaron’s business, or as part of a corporate reorganization, stock sale or other change in control. Termination: We may terminate your enrollment in EZPay or your access to any payment service, including but not limited to, payments made on the App or Online under these terms at any time and for any reason, including excessive returned payments. You have the right to terminate your authorization at any time at MyAccount.Aarons.com for most U.S. accounts, or by contacting your local store or calling us at 1-855-455-8777. Notice of revocation and termination must be received at least three business days prior to your next scheduled payment date to avoid the next scheduled payment from being automatically initiated. If you cancel any payment authorization or if we terminate your enrollment in EZPay or access to any payment service, you understand that you will be responsible for making your renewal payments by another payment method. Terminating these terms does not affect your obligations, including without limitation, your lease renewal payment obligations, under the Agreement. This Agreement in no way limits any right you may have under federal law to stop payment of a preauthorized electronic transfer by contacting your financial institution. Once your leased merchandise has been delivered, you can contact your local store to schedule a time for return or pick-up according to the terms in your lease agreement. You will not receive a refund. EZPay (recurring payments): You can schedule recurring payments using EZPay at any time through the App, Online, via an Aaron’s in-store kiosk or orally over the telephone or in person. The following terms apply depending on the way you schedule recurring payments.
A. EZPay Scheduled Online, or Through an App, Kiosk, or Other Digital Method: If you schedule recurring payments using EZPay Online through an App, in-store kiosk, or other digital method, by providing digital consent, you authorize Aaron’s to initiate recurring payments using your selected Payment Information on the dates and in the amounts that you select.
B. EZPay Scheduled In-Person Through an Aaron’s Team Member, via Telephone, or Other Oral Method: If you schedule recurring payments in-person through an Aaron’s team member, via telephone or other oral method, an Aaron’s team member will send you a text message confirmation code for you to confirm the dates and amounts of recurring Payments that you discussed orally with an Aaron’s team member. When you provide the authorization code to the Aaron’s team member, you authorize Aaron’s to initiate recurring payments using the Payment Information that you orally provided to Aaron’s on the dates and in the amounts that you selected.
C. General EZPay Terms: Regardless of how you schedule recurring payments using EZPay, the following terms apply. If the Payment Information used to initiate a payment is a debit card, you have the right to receive advance notice if any payment Aaron’s seeks will vary from the amount authorized above. To exercise this right, please write to us at Aaron’s, LLC, Attn: Legal Department, 400 Galleria Parkway SE, Suite 300, Atlanta, GA 30339. Unless you exercise this right, you authorize Aaron’s to vary the amount of any payment (1) so long as the payment is less than the preauthorized amount; (2) in order to add any fees that you incur under your applicable agreement with Aaron’s, including but not limited to, late fees or returned payment fees, to your next scheduled payment associated with that agreement; or (3) in order to account for any increases due to a change in applicable tax law, as provided in your lease agreement. You must keep your Payment Information current in MyAccount, if applicable, or by contacting your store. (You may register for MyAccount by going online to myaccount.Aarons.com). You agree to be bound by any rules, if any, that your financial institution requires for pre-authorized electronic funds transactions and/or that your debit/credit card issuer requires for pre-authorized transactions. You remain responsible for all fees, if any, charged by your financial institution associated with the EZPay option. Once your enrollment is processed, all payments will be initiated automatically using the Payment Information you selected on the dates and amounts authorized by you, subject to the Payment Date section above, unless you terminate your authorization in the manner described above. Each time you authorize recurring payments using EZPay, you will be asked to associate the applicable recurring payments with a lease agreement or Aaron’s Club membership, and the recurring payments you authorized will be allocated pursuant to that applicable agreement. (You may authorize multiple recurring payments using EZPay for multiple lease agreements or Aaron’s Club membership agreement, but each individual recurring payment authorization will always be associated with only one agreement.) We will provide email confirmation of your enrollment in EZPay.
One-Time Payment: You can schedule one-time payments on the date and in the amount of your choice, subject to any applicable limitations, through the App, Online, via an Aaron’s in-store kiosk or orally over the telephone, or in person. The following terms apply depending on the way you schedule one-time Payments.
A. One-Time Payments Scheduled Online, or Through an App, Kiosk, or Other Digital Method: By selecting the one-time payment option through an App, in-store kiosk or other digital method and consenting electronically, you authorize Aaron’s to initiate a payment using the Payment Information for a one-time payment in the amount and on the date you select.
B. One-Time Payments Scheduled In-Person Through an Aaron’s Team Member, via Telephone, or Other Oral Method: By selecting the one-time payment option in-person through an Aaron’s team member, via telephone or other oral method and consenting orally, you authorize Aaron’s to initiate a payment using the Payment Information for a one-time payment in the amount and on the date you select.
C. General One-Time Payment Terms: The payment will be applied to your Aaron’s lease agreement and any applicable fees. You understand that your Payment Information will be used for this one-time Payment and will be stored securely in the Aaron’s system until processed. By selecting the one-time Payment option, you further understand and agree that you will need to continue to make payments according to your lease agreement and Aaron’s will not be liable for any fees resulting from late or missed payments incurred because you elected the one-time payment option. Each time you authorize a one-time payment, you will be asked to associate the payment with a lease agreement or Aaron’s Club membership, and the one-time payment you authorized will be allocated pursuant to the applicable agreement. (You may authorize multiple one-time payments for differing lease agreements or Aaron’s Club membership agreement, but each individual one-time payment authorization will always be associated with only one agreement.) You remain responsible for all fees, if any, charged by your financial institution associated with the one-time payment option.
Miscellaneous: To help prevent fraud, Aaron’s may limit the number of payments you may initiate in any single day. You promise that you are an authorized signer on the account associated with the Payment Information. You understand that this authorization is subject to applicable law. See Aaron’s Frequently Asked Questions here.
Electronic Agreements and Updates: Any Communication that you accept or agree to receive electronically or any Account update you submit to us electronically will be enforceable without your signature on a paper form.
Paper Communications: Aaron’s will not be obligated to provide any Communication to you in paper form unless you specifically request us to do so. We may send Communications to you in paper form because we are legally required to do so or because Aaron’s determines in our sole discretion that you should receive the Communication in paper rather than electronic form.
Copies of Electronic Communications: You may retain a copy of any electronic Communication by using your print function or saving an electronic copy for your records. If, after you receive a Communication electronically, you would like a paper copy of a Communication previously provided to you, you may request a copy during the period Aaron’s retains your Account documentation by contacting us at 1-855-455-8777, myexperience@aarons.com, or Aaron’s, LLC, Attn: Legal Department, 400 Galleria Parkway SE, Suite 300, Atlanta, GA 30339 . Aaron’s will send your paper copy to you by U.S. mail. In order for Aaron’s to send you a paper copy, you must have a current mailing address on file with us. We do not charge a fee to send you a paper copy of any electronic Communication. You may also go to your store to request a paper copy of any lease-related document.
Withdrawal of Consent and Termination of Electronic Access to Your Account: You can withdraw your consent to electronic Communications by contacting Aaron’s and asking that Communications be sent to you in paper or other non-electronic form using one of the following methods:
Your withdrawal of consent to electronic Communications is effective only after Aaron’s has had a reasonable period of time to act upon your withdrawal. If you withdraw consent, you may be unable to apply for new online transactions with Aaron’s, complete certain transactions related to your Account, or access your Account online.
Your Contact Information: If you give Aaron’s an incorrect email address or fail to update or correct your email address, an electronic Communication will be deemed provided to you if Aaron’s uses the email address in our records for the electronic Communication. You can update your contact information by using one of the methods outlined above.
Hardware and Software Requirements: In order to receive access to and retain electronic Communications, you will need the following hardware and software:
By giving your consent, you are confirming that you have access to the necessary software and hardware, and can receive, open, print, download a copy or otherwise retain a copy of any electronic Communication for your records. You are advised to retain a copy of all electronic Communications as they may not be accessible online or in paper form at a later date.
Signature. You agree that an electronic facsimile of your signature or your electronic agreement carries the full legal weight of a written signature.
Federal Law. You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act and that you and Aarons both intend that the Act apply to the fullest extent possible to validate Aarons’ ability to conduct business with you by electronic means.
Termination/Changes. Aarons reserve the right, in its sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. Aarons will provide you with notice of any such termination or change as required by law.
Consent. By electronically agreeing to this Consent to Electronic Disclosures, you hereby give your affirmative consent for us to provide electronic Communications to you as described above. You further agree that your computer, tablet, or mobile device satisfies the hardware and software requirements specified above and that you have provided Aaron’s with a current e-mail address at which we may send electronic Communications to you.
Updated 9/5/2024.